Grace Costantino, Program Manager for the Biodiversity Heritage Library, was awarded a National Museum of Natural History Peer Recognition award as “Social Media Maven” at the building’s ceremony on December 11.
Her award read, in part: “An exemplar of professionalism and exceptional customer service, Grace Costantino has transformed the virtual experience of the Biodiversity Heritage Library (BHL), a 14-member consortium digital library project of which Smithsonian Libraries is a part, into the personal and genuinely helpful service that one would expect from their community library. Of note is her superior ability to research Biodiversity subject matter and present compelling messages to the public through BHL and Smithsonian Libraries Facebook, Twitter, and blog posts… No matter how full her plate, Grace is a patient tutor to colleagues… that need guidance or training. Dedicated beyond her job description, Grace bends over backwards to support her colleagues, assist BHL patrons, and deliver beyond what is expected.”
Kudos to Grace!