Recently, the Libraries were fortunate to have hosted not one, but two knowledge management interns. Doug Dunlop, Suzanne Pilsk, and Erin Thomas facilitated their efforts under the umbrella of "Foundations for Knowledge Management at SI and SIL". In an effort of coordinate activities and increase transparency, SIL brought David Kaufmann (University of Maryland) and Brian Soldo (Pratt Institute) together to investigate the possibilities for the future of KM at SI and SIL.
(L-R) Brian Soldo and David Kaufmann, photo by Sam Schubert.
Both graduating in December with Masters in Library and Information Science, David and Brian spent six weeks getting to know the lay of the land of the Institution, and boy were they busy! They performed extensive literature research. They conducted interviews. They met with external experts. They attended internal events and pan-institutional meetings, including an Ideas Fair.
Using the Libraries' strategic plan as the foundation, they wrote a paper outlining several avenues the Libraries could follow to enhance outcomes in two areas: “expertise location” within the Institution and issues surrounding “knowledge retention” from departing staff. We think they did exceptional work in a very short period of time and we look forward to sharing the final report with you by the end of the summer.